General practitioners (GPs) and doctors are the main point of care for most health needs. They provide ongoing, personalised medical support for individuals and families – helping you stay healthy, manage long-term conditions, and get treatment for everyday illnesses.
GPs are often the best and fastest option for non-urgent health concerns.
Your local GP should be your first point of contact for:
Many GPs offer flexible appointment options so you can get care in a way that suits your needs.
Best for physical examinations, vaccinations, procedures, and anything that needs a hands-on assessment.
Useful for follow-ups, prescriptions, test results, mental health support, and mild illnesses that don’t require a physical exam. Use the healthdirect service finder and use the filter options to find a GP clinic with telehealth options.
Available through some clinics and afterhours services for people who are too unwell or unable to travel.
GP fees can vary depending on the clinic and the type of appointment.
If a clinic bulk bills, Medicare covers the full cost of your appointment. This means no out-of-pocket cost for you. Bulk billing may apply to:
Always check with your GP clinic about their bulk billing policy.
Some clinics charge a gap fee, which is the difference between the clinic’s fee and the Medicare rebate. Gap fees help clinics cover costs and maintain services.
Extra fees may apply for:
Clinics can provide a cost estimate before your appointment.
GPs are trained to look at your whole health picture and coordinate care. They offer a wide range of services, including:
Many everyday injuries and illnesses can be safely managed at home. Knowing what to do and when to get help keeps you safe.
Managing minor issues at home helps you recover comfortably and keeps emergency services available for people with serious or life-threatening conditions.
For life-threatening symptoms like chest pain, difficulty breathing, severe bleeding, or sudden collapse go to an emergency department or call Triple Zero (000).
If it is an emergency, it is best to call Triple Zero (000) for an ambulance. Paramedics can begin treatment immediately and ensure safe transport to the most appropriate hospital.
You should call Triple Zero (000) if:
Not sure where you need to go?
Use the online symptom checker to get the recommended care options for your symptoms and help you decide on what to do next.
This takes an average of 6 minutes to complete.
